SORALVEX Refund Policy

This Refund Policy outlines the terms and conditions under which SORALVEX will provide refunds for purchases made on our website. Customers are encouraged to read this policy thoroughly before making a purchase.

1. General Refund Conditions

SORALVEX is committed to ensuring customer satisfaction. Refunds are available under the following general conditions:

• Products must be returned in their original condition and packaging.
• Refund requests must be made within 30 days of the purchase date.
• The original receipt or proof of purchase must be provided.

2. Non-Refundable Items

Certain items are not eligible for a refund. These include:

• Gift cards and promotional items.
• Items purchased on clearance or final sale.
• Customized or personalized products.

3. Returning an Item

To return an item to SORALVEX, please follow the steps below:

1. Contact our customer service team at [email protected] to initiate a return.
2. Package the item securely and include the original receipt.
3. Ship the item to: SORALVEX Returns, 123 Business Ave, Suite 456, Citytown, CT 78910.

4. Processing Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed as follows:

• A credit will automatically be applied to your original method of payment within 7-10 business days.

5. Contact Information

For further inquiries regarding our refund policy, please contact us at:

Email: [email protected]

Phone: (123) 456-7890

Address: SORALVEX, 123 Business Ave, Suite 456, Citytown, CT 78910